fullcircle for social enterprises

The rural Indian economic landscape is based heavily on community level interactions. Most social enterprises and large manufacturers have to create and maintain an elaborate field force to ensure supply and distribution. Our experience working with rural communication has led to the creation of fullcircle for social enterprises , the only platform which takes into account community level interactions, and harnesses them to achieve results.

What is possible with fullcircle for social enterprises?

Gram Vaani brings several novel options to social enterprises, including:

  • Rural supply chain monitoring via phone
  • Field force coordination and monitoring
  • Distribution chain coordination and monitoring
  • Customer feedback and social audit

All of these are made possible by our easy-to-use voice tools, which provide an uncomplicated process flow, and all community inputs to identify and fill gaps in the rural supply and distribution chain. Talk to us about fullcircle for social enterprises by mailing contact [at]gvinternal.gramvaanidev.org

Download the product sheet here. Fullcircle works in a cloud hosted manner, hence no hardware installations are required at your end, and you can pay as you go based on your usage.

vSurvey, to collect data and feedback, one-time on longitudinally over time

vComm, to rapidly build communities of interest and keep them updated

vAct, for customer and staff grievance management

vHelp, to run customer helplines without requiring a call center

Fullcircle is flexible to support many use-cases. You can send voice messages and survey questionnaires to a database of customers, collect daily reports from staff on sales and distribution, build a community of users as simply as having people give a missed call, and build a positive brand image by allowing your community to conference with experts, share voice messages with other members, ask questions, etc. You can also collect testimonials from customers and give incentives through mobile recharges to collect referrals to friends. You can provide helplines for live conferencing with management, manage your call data via a web dashboard, to control messages to publish, exposure, stats on messages heard, stats on message contributions. And finally, you can subsidize all this optionally through ads and social messages relevant to your community.